Activate setup and create a search topic profile with your search keyword to get in-depth results in real-time.
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Do you know you can use filters to narrow down your search and get desirable results?
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Create alerts on your search topic and receive daily updates in your in-box!
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This is recent mention about your search keyword on the social web. You can engage with the author/publisher through the Engage tab.
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Personal
For Individuals and Start Ups (or Small Businesses).
webfluenz    Personal
FREE
  • Unlimited Live Search
  • Analysis and engagement of major social media sources
  • Advanced publishing through your twitter, facebook and linkedin
  • Live data streams and engagement.
webfluenz    Personal+
$49.99
Price / Month
  • All features in webfluenz personal
  • One constant monitoring and
    analysis search topic profile
    ? Live and archive search through social Media conversations in 24 languages.
  • Options to purchase additional enterprise features
Enterprise
For Small & Medium Enterprises, PR & Advertising Agencies and Global Brands.
webfluenz     s
$299
Price / Month
  • Complete Social media monitoring, analysis, engagement, management and publishing system
  • Starting from 5 Search topic profiles ? Live and archive search through social Media conversations in 24 languages. or Social profiles ? Social Profiles are your Twitter and Facebook accounts and pages that you can add to webfluenz. Advanced analysis with detailed insight into the intent, sentiment, geographic locations, trends, influential people to engage with and much more within your own social network. and unlimited mentions. ? Coverage includes the millions of sources from which we bring you conversations. These sources are divided into seven different channels or "media types" - Social Networks, Video Sharing Services, Photo/Image Sharing Services, Microblogs, Blogs, Mainstream Online News and Forums.
  • Reports, multiple users and more
A Quality Product backed by a commendable level of service and a fantastic team who have repeatedly provided us with inputs and suggestions to optimise our operation.
Jon Wright
Head of Analytics and Insights- APAC, MEC Global
FAQ'S
Why webfluenz?
We give you state of the art, robust features at great prices. For the first time, access to advanced social media analytics is no longer limited to medium or large businesses.
I own a small business. What do I do with a social media monitoring tool?
At this stage, though social media is a critical for creating brand awareness, you also have a lot of other things on your hands. With a good tool you can save time and maximize resources. webfluenz enables you to be active on multiple platforms, track competitors, manage PR, understand sentiment, engage influencers, reach potential customers
Why should I spend for a listening tool?
Both your current and potential customers are talking on social media right now. Listening to what they say helps you understand what they need, get ideas, maximize opportunities and build lasting relationships.
I am a PR / Marketing / Media agency. What does this tool help me achieve?
To state a few features and benefits, advanced sentiment analysis helps in reputation (and crisis) management, advanced analytics help measure marketing campaign success, influencer identification metrics help you build relationships with the right people in the industry and media.
view more
I am the CXO of a brand. How is webfluenz useful for me?
webfluenz turns social media into a channel for Customer service, Lead generation and Customer feedback. It gives you target customer profiling, helps you calculate marketing campaign ROI, generate ideas, keep track of competitors, etc
I am a student. What will I use a listening tool for?
The tool can be used for research papers and projects - analyze opinions, trends, events, campaigns, brands. Keep track of your favourite topics, artists, food, news. Analyze your own social presence - figure out what’s clicking, and why.
How is webfluenz different from a simple, free social media management tool?
Most free tools are limited to social media buzz on a few platforms or websites. webfluenz covers millions of sources, across all online media types (or channels). It has features that can be compared with any paid enterprise tool in the market. What’s more, webfluenz has a free version and affordable enterprise versions.
Do you give system training and support?
Yes, our Customer Support is available round the clock for your questions; via email (customer-support@webfluenz.com), Chat and Skype (on website header).
Can I switch plans after picking one?
Yes! You can reach out to us at customer-support@webfluenz.com and we will help you pick a new plan. Do remember however that, regardless of the plan, you always have access to all the webfluenz features. The plans are a way for you to pick the billing option that best suits your needs.
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webfluenz    Personal
FREE
webfluenz    Personal+
$49.99
Price / Month
webfluenz     s
$299
Price / Month

Data
Search Topic Profiles ? Live and archive search through social Media conversations in 24 languages.
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1 concurrent at $49.99
5 concurrent at $299
Mentions ? Coverage includes the millions of sources from which we bring you conversations. These sources are divided into seven different channels or "media types" - Social Networks, Video Sharing Services, Photo/Image Sharing Services, Microblogs, Blogs, Mainstream Online News and Forums.
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Unlimited
Unlimited
Data from webfluenz Archive
Available for last 1 Month for 1 topic
Available for last 1 Month for 1 topic
Available for last 3 Months for 5 topic

Monitoring
Social Media Search in 24 languages
Unlimited
Unlimited
Unlimited
Coverage ? Coverage includes the millions of sources from which we bring you conversations. These sources are divided into seven different channels or "media types" - Social Networks, Video Sharing Services, Photo/Image Sharing Services, Microblogs, Blogs, Mainstream Online News and Forums.
Limited
Millions of sources
Millions of sources
Micro-blogs
Only Twitter
Multiple sources
Multiple sources
Social Networks
Only Facebook
Multiple sources
Multiple sources
News
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Multiple sources
Multiple sources
Blogs
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Multiple sources
Multiple sources
Forums
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Multiple sources
Multiple sources
Videos
Only Youtube
Multiple sources
Multiple sources
Images
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Multiple sources
Multiple sources
Social Profiles ? Social Profiles are your Twitter and Facebook accounts and pages that you can add to webfluenz. Advanced analysis with detailed insight into the intent, sentiment, geographic locations, trends, influential people to engage with and much more within your own social network.
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Facebook Page/account and Twitter account upto 5 Search topics or Social Profiles
Prioritize/Block Sources ? Prioritise website allows you to add sources/websites of your choice, to a special, prioritised crawl list. This ensures that the sources you are interested in are checked for new data before other sites. You can block multiple websites from which all mentions will be deleted from your mention results.
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Publishing
Social Accounts ? Social Accounts are your Twitter account, your Facebook account, your Facebook pages or your Linkedin Account. By adding and authorising your accounts in webfluenz you can engage with live search and monitored social chatter, grow your social circle. Also available are advanced publishing options with performance tracking.
upto 5 (twitter, facebook, linkedin)
Unlimited (twitter, facebook, linkedin)
Unlimited (twitter, facebook, linkedin)
Twitter ? Post status updates on your twitter. Image attachment, shortening links, scheduling updates and location check-in options are available while creating the update
Facebook ? Post status updates on your facebook account and pages. Image attachment, shortening links, scheduling updates and location check-in options are available while creating the update
Linkedin ? Post status updates on your LinkedIn. Image attachment, shortening links, scheduling updates and location check-in options are available while creating the update
Publish on Multiple accounts ? Publish to all your twitter, linkedin and facebook accounts / pages at one go
Scheduled Publishing ? Schedule updates to be sent at optimum time during the day on various social networks

Analyze
Sentiment Analysis ? Sentiment of social media conversations for your searched and monitored Search topic profiles. Also available for conversations on your social accounts ( twitter, facebook accounts and pages )
Basic
Higher Accuracy customised to Topics
Higher Accuracy customised to Topics
Geographic Breakdown ? Geography breakdown of social media conversations for your searched and monitored Search topic profiles. Also available for conversations on your twitter, facebook accounts and pages.
Basic
Upto City
Upto City
Gender Breakdown ? Gender breakdown of social media conversations for your topic. Also available for conversations on your twitter, facebook accounts and pages.
Basic
Advanced
Advanced
Channel Breakdown ? Channel breakdown of social media conversations for your topic. Also available for conversations on your twitter, facebook accounts and pages.
Basic
Advanced
Advanced
Dashboard Filters ? Customize your dashboards to get precisely what you want. Add or edit filter options for sources, geography, sentiments, saved queries, gender, read or unread mentions, consumer intent, Ad-hoc queries and GPRS tagged mentions.
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Real-time ? Data is monitored, analysed and available to you on webfluenz between 2 minutes to 3 hours from the time a comment or post is made online.
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Dashboards ? Dashboards specifically designed to simplify your monitoring, analysis, engagement and management of social media
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Ad hoc Queries ? Ad-hoc queries allow you to search and analyse through all your 'mentions' / comments and posts, find and analyse specific authors, shared links and more. You can run and save unlimited queries within campaigns across any time range or media-source and drill-down to topics most relevant to you. Search for and create multiple folders within an existing listening grid to categorise and prioritise conversations for analysis and engagement.
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Unlimited
Unlimited
Influential Authors & Publishers ? Influence metrics allow you to find the most important people and conversations that are relevant to you and your brand from a social influence perspective. You can also identify the most influential people within your social networks.
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Influential Domains ? Influential domains is the influence level of the specific links that are being shared in social media conversations. These domains are receiving the highest amount of traffic from social media conversation around your brand, your company or your competitors as you have set up on your search topic profiles.
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Intent ( Consumer Quotes ) ? Intent classification is the identification of mentions / authors who are likely to want to 'act'. This would include people who are looking to buy, people who might be brand advocates and more. This allows you to find some of the most actionable mentions relevant to you.
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Conversation Trends ? Automatically determines the key trends and themes around your search topic profile or projects. These key trends can be filtered and analysed.
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Competitor Analysis ? Compare performance of one brand over another in the same date-range. Eg compare positive buzz around Obama with the positive buzz around Mitt Romney during 1st to 10th Oct’13
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Campaign Performance ? Compare the performance of your brand over different time-periods. Eg track the social media buzz before, during and after launch of Samsung TV
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Data-sets ( unified custom data analysis ) ? Combine different sets of mentions into one analysis.
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Manage
Email Mentions ? Share any mention straight from webfluenz to any email ID for instant collaboration.
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Assign Team member ? Assign specific mentions to your colleagues or team members. Your team members will get an alert and can view all mentions assigned to them in their engagement work-spaces.
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Labeling/Tagging ? Custom Label / tag mentions based on your goals and business orientation
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Workspace Streams ( custom ) ? Customised data ( mention ) streams, ideally used to identify comments and posts that need to be responded to or to identify influencers.
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Engage
Facebook/Twitter/Linkedin direct ? Engage or comment directly facebook, twitter and linkedin mentions that are relevant to your monitored search topic profiles.
Engage other sources, saved ? Save all indirect engagements in webfluenz for future reference and analysis.
Engagement History ? View all the comments and engagements that you have done with mentions relevant to your monitored search topic profiles.
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Author Profile ? View the detailed profile of an author of a mention and get the information you need to take a decision on action or analyses
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Custom Multiple Data Streams ? View multiple streams of mentions and influencers to compare, match and engage with the most important mentions. Create a specific custom set of data-streams for a task Eg, women writing about Nike, with specific data-streams for women from different geographies or only positive sentiment mentions.
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Alerts
Keyword Alerts ? Get daily updates from social media conversations on your search keyword delivered into your email inbox.
Custom Alerts ? Ideal for either Crisis identification, reputation management, lead generation or business process specific alerts, Webfluenz custom alerts are designed to allow for custom multi level threshold variance on every aspect of the intelligence associated with your mentions as well as custom associated keywords. Eg. get an alert when negative chatter about Nike, with the keyword 'run', is mentioned by women, from the United States of America, goes up by 23% in a 24 hour time-frame.
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Volume change alerts ? Alerts in your email Inbox for any variance in percentage or absolute number changes on the volume of mentions.
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Trend Alerts ? Get daily alerts for social media trends in your inbox

Reports & Downloads
Detailed Project Reports ? Project reports provide you a complete page by page view of all the insight and analysis of your Projects ( Single or multiple Search Topic Profiles )
1
1
Unlimited
Dashboard Reports ? As you perform analysis on your monitored search topic profiles you can save a report to share with your colleagues or clients
1
1
Unlimited
Competitor Analyses Report ? Detailed view of all competitor analysis charts in one report.
1
1
Unlimited
Comparative Analysis Report ? Comparative or Campaign performance analysis visualizations in one report.
1
1
Unlimited
Graph Downloads (PNG/JPG) ? Download all charts and graphs as images to compile your own report or use in a presentation or attach to a mail.
1
1
Unlimited
Data Download ? Download data in the CSV format
1
1
Unlimited
No of Users ? Number of Users/seats that can access one account simultaneously.
1
1
Unlimited for users from the same company or agency domain
Branded reports ? Add your company or agency logo to reports.
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On request

Social profiles analysis
Your Twitter account ? View live feeds of your Twitter account, engage and manage with advaced publishing options
Live Feeds
Live Feeds
Historical + Live Feeds
Your Facebook account ? View live feeds of your Facebook account and pages, engage and manage with advaced publishing options
Live Feeds
Live Feeds
Historical + Live Feeds
Twitter Account profile ( full historical and live analysis ) ? Complete historical and live analysis of your twitter account with quantitative indicators and qualitative insight in sentiment, influencers and more
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Facebook page/account ( full historical and live analysis ) ? Complete historical and live analysis of your Facebook account or page with quantitative indicators and qualitative insight in sentiment, influencers and more
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Detailed analytical Dashboard with active filters ? With active filters that allow for all permutations and combinations of datapoints, time and date filter, Ad-hoc query of mentions, authors and shared links, for the most detailed data slicing analysis
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Ad-hoc query ? Search through your entire historical conversations by the comment or by the author and more.
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Unlimited
Unlimited
Saved queries ? Search through your entire historical conversations by the comment or by the author and save the search for future reference and reporting.
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Unlimited
Unlimited

Support
Email Customer Support ? You can reach out to our customer support team for any assistance you require through live chats, emails, toll free telephone numbers, or raise a customer support ticket right from your account.
Product Training ? We offer detailed product training with goal oriented walk through to help you achieve your targets and goals. Our systems are upgraded on a regular basis, we share documents detailing the updates and can be contacted for assistance to optimise your account with the most recent features that we have launched. All live customer accounts get upgraded to the latest features.
1 free product training session
1 free product training session
Unlimited Product Training
Specialist consult towards setup, goals and analyses ? Domain specialists and analysts will work with you to achieve your goals. Complete assistance on understanding your projects, campaigns, targets and more, will be combined with our extensive vertical expertise.
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We understand that sometimes you could have very specific requirements. Reach out to us and we will work out a tailored package for you.
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